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Privacy Policy

This Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including EnterpriseGPT and related services.

At Pro Tech Info Pte Ltd ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including EnterpriseGPT and related services ("Platform").

1. Information We Collect

  • Personal Information: Name, email address, phone number, job title, company name, and other contact details.
  • Enterprise Data: Information uploaded or shared by your organization for AI training and customer support purposes.
  • Usage Data: Log files, IP addresses, browser type, operating system, referring URLs, and activity logs.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience.

2. How We Use Your Information

  • Provide, maintain, and improve our Platform and services.
  • Develop AI models and enhance customer support solutions.
  • Communicate with users regarding updates, promotions, and support.
  • Ensure security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or share customer information with anyone else. However, we might remove sensitive information from the data and use the anonymized data for our internal study and to enhance our platform.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. Users should also take precautions to protect their credentials.

5. Data Retention

We retain personal and enterprise data for as long as necessary to fulfill business purposes or comply with legal obligations.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Object to data processing or withdraw consent.
  • Request a copy of your data.

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Pro Tech Info Pte Ltd
Email: [email protected]

This Privacy Policy is designed to be compliant with applicable privacy laws. Ensure it aligns with your legal requirements before publication.